go123 Privacy Policy

When you register for a go123 account, we collect the personal details you provide during the sign-up process, including your full name, date of birth, email address, and contact number. This information is necessary to create and verify your account, confirm that you meet the minimum age requirement of 18 years, and ensure that your account is linked to a real, identifiable person in the Philippines. We may also collect additional details if you contact our support team, such as the content of your messages and any documentation you submit for identity verification purposes. If you update your account profile at any time, the revised information replaces what we previously held, and we retain a record of changes for security and audit purposes. All information you provide directly is stored securely and used only for the purposes described in this Privacy Policy. We will never ask you to share your password with our support staff, and you should never disclose it to anyone claiming to represent go123. If you believe your account details have been compromised, please contact us immediately at [email protected].

When you use the go123 platform — whether on a mobile device or desktop browser — we automatically collect certain technical information about your session and device. This includes your IP address, browser type and version, operating system, device identifiers, the pages you visit within the platform, the time and duration of your sessions, and the games you interact with. We collect this data to keep the platform running smoothly, to detect and prevent fraudulent or suspicious activity, and to understand how Filipino players use our services so we can continue improving the experience. This technical data is not used to identify you personally in isolation, but it may be combined with your account information where necessary for security investigations or compliance purposes. We also log transaction activity, including deposit and withdrawal requests, game results, and bonus claims, to maintain accurate records and resolve any disputes that may arise. Retention periods for automatically collected data vary depending on the type of information and the purpose for which it was gathered. You can find more detail on data retention in the section below.

go123 uses cookies and similar technologies — such as local storage and session tokens — to keep you logged in, remember your preferences, and ensure the platform functions correctly across your visits. Cookies are small text files stored on your device by your browser, and they help us deliver a consistent and personalised experience each time you return to the site. We use strictly necessary cookies that are essential for the platform to operate, as well as functional cookies that remember your settings and preferences. We do not use third-party advertising cookies or share cookie data with external marketing networks. You can manage or disable cookies through your browser settings at any time, though doing so may affect certain features of the platform, such as staying logged in between sessions. If you clear your cookies, you may need to log in again and re-enter any saved preferences. For most Filipino players using go123 on a mobile device, cookies are handled automatically by the browser app and can be managed through the browser's privacy settings.

go123 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes — full stop. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, but only to the extent necessary for them to perform their specific function. All third-party service providers we work with are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally required to do so, or if we believe disclosure is necessary to protect the rights, safety, or property of go123, our users, or the public. In the event that go123 undergoes a business restructure, merger, or acquisition, your data may be transferred to the new entity, and you will be notified of any material changes to how your data is handled as a result. We will never share your data with third parties for purposes that are inconsistent with this Privacy Policy without first obtaining your explicit consent. If you have questions about specific data-sharing arrangements, please reach out to us at [email protected].

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. Data transmitted between your device and the go123 platform is encrypted using industry-standard protocols, and access to personal data within our systems is restricted to authorised personnel who need it to perform their job functions. We conduct regular internal reviews of our data handling practices and update our security measures as threats and technologies evolve. While no online platform can guarantee absolute security, we are committed to maintaining a high standard of data protection for all Filipino players on go123. In the unlikely event of a data breach that poses a risk to your rights or freedoms, we will notify affected users and the relevant authorities in accordance with applicable legal requirements. You also play an important role in keeping your account secure — please use a strong, unique password and never share your login credentials with anyone. If you suspect any unauthorised access to your account, contact us immediately at [email protected] so we can take prompt action.

As a registered user of go123 based in the Philippines, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate or out of date, and to ask us to delete your data in certain circumstances. You may also request that we restrict the processing of your data while a correction or objection is being resolved, or ask us to provide a copy of your data in a portable format. To exercise any of these rights, simply send a request to [email protected] with your registered account details and a clear description of what you are requesting. We will respond to all data rights requests within a reasonable timeframe and will ask you to verify your identity before processing any request that involves accessing or modifying your personal information. Please note that some data may need to be retained for legal, regulatory, or security reasons even after an account is closed, and we will explain this clearly if it applies to your request. We are committed to handling all data rights requests fairly, transparently, and without unnecessary delay. If you are not satisfied with our response, you have the right to escalate your concern to the relevant data protection authority in the Philippines.

go123 may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or data handling practices. When we make significant changes, we will make reasonable efforts to notify registered users through on-platform messaging or email communication sent to the address associated with your account. The most current version of this policy will always be available on this page, and the effective date at the top of the document will be updated accordingly. We encourage you to review this page periodically so you stay informed about how your data is being handled. Continued use of the go123 platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you disagree with any changes, you should stop using the platform and contact our support team to discuss your options, including account closure. For any privacy-related questions or concerns, you can always reach us at [email protected].